Refund policy
Effective Date: 21 May 2026
At Nexvora, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Returns We accept returns within 7 days of delivery. To be eligible, items must be unused, in original packaging, and in the same condition as received. To initiate a return, contact us at [your email] with your order number and reason for return.
Non-Returnable Items
- Items damaged due to misuse
- Items without original packaging
- Items marked as final sale
Refunds Once we receive and inspect your return, we will notify you of approval or rejection. If approved, your refund will be processed to your original payment method within 5–7 business days.
Damaged or Defective Items If you received a damaged or defective item, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no extra cost.
Shipping Costs Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Contact Us [tkgokulakrishnan781@gmail.com | [7092275625]